What types of payment do you accept?
We accept all major credit cards, Apple Pay on iOS and Google Pay on Android.
How will I listen to my exclusive podcast?
You can listen in your preferred podcast app.
We support Apple Podcasts, Spotify, Google Podcasts, Overcast, Pocketcasts, Podcast Addict, Castbox, BeyondPod, Downcast, PlayerFM, Breaker, and RadioPublic.
You’ll also be able to listen to your exclusive podcast content online on this website.
How do I access the members-only merch store?
Criminal Plus members get access to an exclusive merch store with items that no one else can get, designed by artist Julienne Alexander. You'll get an email with instructions for accessing the store when you sign up. Alternatively, existing members can log in to Criminal Plus and find instructions for accessing the store in our members FAQ.
Note that Premium members also receive a discount code for 20% off all Criminal and Criminal Plus merchandise. You can preview our exclusive members-only merchandise here.
When will I receive my tote bag?
If you signed up for a Premium Membership, you are eligible for a free tote. Please ensure you provide us with your correct mailing address when you become a member, and your tote will be shipped to you within 4-6 weeks of joining Criminal Plus. International orders may take up to 8 weeks.
How do I cancel my membership?
You can cancel anytime by logging on to your account page at plus.thisiscriminal.com/account and selecting "disable auto-renew," which will stop any recurring payments. Your cancellation will go into effect at the end of your current term. We do not offer refunds on membership, but you will have access to all of your membership benefits through the end of your current term.