How do I contact you if I need additional support?

Your seamless listening experience is powered by Supporting Cast. Please contact for additional support.

When will I receive my tote bag?

If you signed up for a premium membership, you are eligible for a free tote. Please ensure you provide us with your correct mailing address when you become a member, and your tote will be shipped to you within 4-6 weeks of joining Criminal Plus. International orders may take up to 8 weeks. 

If you need to change or update your delivery address, please email us at